Join our team and lets cater a wide range of requirements, from assisting customer in the process of buying and maintaining a Hyundai car to keeping it in the best condition.
CAREER
You can apply for below mentioned positions or you can also submit your resume through email id
Sales Manager
Role & responsibilities
Sales Team Leadership:
- Recruiting, training, and supervising sales representatives.
- Setting clear sales targets and quotas for the team.
- Motivating and guiding the sales team to achieve their goals.
- Conducting regular performance evaluations and providing feedback.
Sales Strategy Development:
- Developing and implementing sales strategies to meet or exceed revenue targets.
- Analyzing market trends, customer preferences, and competitive activities.
- Setting pricing strategies and discounts to maximize sales and profitability.
Customer Relationship Management:
- Building and maintaining strong relationships with customers.
- Handling customer inquiries, concerns, and complaints.
- Ensuring exceptional customer service and satisfaction.
Sales Process Management:
- Monitoring and managing the entire sales process, from lead generation to closing deals.
- Reviewing and improving the sales process to enhance efficiency and customer satisfaction.
- Ensuring that all sales paperwork and documentation are accurate and complete.
Reporting and Analysis:
- Generating regular sales reports and performance metrics.
- Analyzing data to identify trends and areas for improvement.
- Presenting findings and recommendations to senior management.
- Continual Improvement:
- Staying updated on industry trends, sales techniques, and best practices.
- Implementing continuous improvement initiatives to enhance sales processes and customer satisfaction.
- Customer Feedback and Surveys:
- Gathering customer feedback through surveys and direct communication.
- Using feedback to identify areas for improvement and implementing necessary changes.
Sales Executive
Role & responsibilities
Selling Skills:
- Showcase our range of high-quality cars to potential customers with enthusiasm and expertise.
- Utilize effective sales techniques to meet and exceed sales targets.
- Build and maintain a deep understanding of our car models and features.
Customer Service:
- Provide exceptional customer service throughout the sales process, from initial inquiries to after-sales support.
- Address customer concerns and inquiries promptly and professionally.
- Foster long-term relationships with customers to ensure repeat business and referrals.
Communication Skills:
- Effectively communicate the benefits and features of our cars to potential customers.
- Listen actively to customer needs and tailor your sales approach accordingly.
- Collaborate with our team to ensure clear and concise communication within the dealership.
Positive attitude, self-motivated, and a team player.
Ability to learn and adapt quickly to new products and technologies.
Listening Skills: Active listening is crucial for understanding customer needs and preferences. Sales executives should ask questions, listen carefully to responses, and tailor their sales approach accordingly.
Relationship Building: Building and maintaining long-term relationships with customers can lead to repeat business and referrals. Sales executives should be personable, empathetic, and focused on customer loyalty.
Preferred candidate profile
- Computer Skills
- Communication Skills
- Listening Skills
- Time Management
- Teamwork
Perks and benefits
- Comprehensive training programs to enhance your product knowledge and selling skills.
- A supportive and collaborative team environment.
- Opportunities for career growth and advancement within our dealership.
Tele Caller
Role & responsibilities
Customer Engagement:
- Conduct outbound calls to potential and existing customers to provide information on our Hyundai and other automobile models.
- Effectively handle customer inquiries and provide product knowledge, addressing their needs and concerns
Product Knowledge:
- Demonstrate a strong understanding of Hyundai and other automobile products, features, specifications, and options.
- Be a knowledgeable resource for customers seeking information about Hyundai Car Service.
Customer Handling:
- Maintain a professional and customer-centric approach during phone interactions.
- Build rapport with customers, address their queries, and ensure a positive experience.
Communication Skills:
- Possess excellent communication skills, both verbal and written, to engage customers effectively and provide product information.
- Telephone Etiquette: Proper telephone etiquette, including a friendly and professional tone, clear articulation, and adherence to company guidelines on phone interactions. Lead Generation: Skills in identifying potential leads and collecting relevant customer information for follow-up by the sales team.
Customer Feedback: Ability to gather and document customer feedback, suggestions, and complaints for continuous improvement.
Goal-Oriented: Setting and achieving targets for lead conversion and sales, if applicable to the role
Problem-Solving: Effective problem-solving skills to handle customer issues and find suitable solutions promptly.
Product Updates: Keeping up-to-date with the latest product offerings, promotions, and industry trends to provide accurate information to customers.
Preferred candidate profile
As a Telecaller at Capital Hyundai, you will play a pivotal role in our customer engagement and support efforts. Your primary responsibilities will include:
Perks and benefits
- Competitive pay and benefits
- An opportunity to work with one of Noida’s leading car dealerships.
- A dynamic and supportive work environment.
- Professional growth and career development opportunities.
